How to Claim a Profile the Team Built for You

Before You Begin

An unclaimed profile is one the team built from publicly available information: your public channels, published work and what you’ve said about yourself in public. It’s marked "Built from public sources" on the page. It doesn’t mean you’ve joined or endorse the Index. Once your claim is approved, the page is yours to edit, and the team only publishes what you submit.

Don’t want the page at all? You don’t have to claim it. Send a request through Corrections, Removal & Privacy Requests and the team will take it down.

1. Find Your Page and Select Claim This Profile

1. Open Discover and search your name.
2. On your profile, select Claim This Profile, or the Is this you? Claim this profile link under the public-sources note.

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Expected result: the claim page opens with that profile's name and photo at the top, so you can check it’s the right page.

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2. Tell the Team Who You Are

Two short sections are required. Everything else on the form is optional and can be done later in the Studio.

1. Your full name and the email address you want to sign in with. Every message about the claim goes to this address.
2. Your relationship to the profile: you’re the person, or you manage the profile for them. Representatives give their own name and role.

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Expected result: both required sections are filled in before you get to the confirmation method.

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3. Pick How the Team Confirms It’s You

Choose whichever is easiest for you. The team doesn’t ask for a DD-214, military ID, or other sensitive personnel documents as a standard step.

• Professional or business email. The team sends a confirmation to an address at your organization or on your own domain.
• Social account code. The team gives you a short code to place in the bio of one of your public accounts for a day.
• Direct MIC Index confirmation. You already know the team or met them at an event, and they confirm directly.
• Other. Tell the team what works for you.

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Expected result: picking a method may reveal one extra field, such as the business email or the public account that will carry the code.

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Check the confirmation boxes, then select Submit claim.

4. What Happens Next

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Expected result: a Claim received page. It repeats the email address the claim is tied to, so check it’s right.

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1. A person on the team reviews the claim and emails you the outcome.
2. If you chose the email or code method, you complete that step when the email arrives.
3. Once approved, the team emails a one-time sign-in link to your Creator Studio. There’s no password.
4. You complete or correct the profile there. Changes are reviewed before they replace the public page.

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Expected result after approval: the Studio opens with the profile loaded as your draft and a checklist of what’s still missing.

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Nothing changes on the public page until the team has reviewed the claim and you’ve submitted edits.

Claimed Is Not the Same as Verified

Claiming confirms that you control the page. The Verified badge is a separate review of your identity, military connection, professional role and public channels. Once you’re claimed you can ask for it: see Get verified.

Common Problems

• Wrong email or wrong profile. Write to the team and they’ll correct or withdraw the claim.
• You submitted twice. The confirmation page tells you the earlier claim is still pending and nothing was duplicated.
• You can’t complete the confirmation step. Reply to the team’s email and suggest another way. The list isn’t fixed.
• More fixes in Trouble signing in or claiming your profile?